Encore Repair ServicesInverness, Illinois
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WEB DESIGN PROJECT:
Encore Repair Services has extensive experience repairing every type and model of iPods as well as iPhones. With an average of 30,000 to 40,000 iPods repaired monthly and multiple locations throughout North America, Encore Repair Services is a leader in iPhone repair and iPod repair. They needed a website that would easily be found in search engines, catch people’s attention, and easily convey their message.
WEB DESIGN SOLUTION:
Encore Repair Services used the following services from BolderImage:
- Search Engine Optimization
- Web Design
- Flash Design
- Content Management System
- Custom Programming
- Web Hosting
BolderImage took a very methodical approach towards building the Encore Repair Services site. First, after understanding Encore’s goals and missions, BolderImage developed a search engine strategy that was used throughout the project.
Next, BolderImage developed three exclusive and custom designs centered around Encore Repair Services’ brand. The result is a clean, friendly and contemporary website design that ties the content management system and eStore together.
The content management system allows staff at Encore to easily add or update new pages of information on the website. Without having to know special software, HTML or any programming languages, Encore can easily make changes to their site quickly and efficiently right from their own web browser.
No off-the-shelf eCommerce solution would work for this project, due to the heavy integration with Encore’s existing customer relationship management (CRM) software. Orders and customer information from the website is synced with Encore’s internal CRM software to avoid duplicate data entry and to allow Encore’s customers to return to their website at any time and check the status of their order or repair. This enhancement allows Encore to focus more on the business of repairing iPhones and iPods instead of workflow issues.
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